How can we help?
For Live Host Monitor questions, bug reports, purchase issues, or feature feedback, contact KRK Labs directly.
Email us
Include the app version, Android version, phone model, and a short description of what happened.
Tip: Live Host Monitor includes Support & Diagnostics tools that can prepare an app-specific report for you to review before attaching it to an email. Reports are not sent automatically.
Live Host Monitor did not alert me
Confirm that the host is active, Android notifications are allowed, and the app is not being restricted by aggressive battery-saving settings.
My Pro purchase is not showing
Make sure Google Play is signed into the same Google account used for the purchase, then reopen the app so entitlement status can refresh.
A creator's profile image is missing
Public profile information can change or be temporarily unavailable. Try refreshing the creator later.
What should I include in a bug report?
Describe what happened, what you expected, whether it is consistent or intermittent, your selected alert settings, and whether the phone was locked when the issue occurred.